What Is Medical Video Remote Interpreting (Medical VRI)?
Video remote interpreting for the medical field (VRI) is an on-demand service that provides video telecommunication between the LEP, deaf, or hard-of-hearing patient and the medical interpreter by way of a device with a webcam and an internet connection.
The medical Interpreter does not need to be present in-person but thanks to the video configuration the communication keeps visual cues and non-verbal communication factors.
An alternative solution to medical VRI is the medical Over-the-Phone interpretation (OPI) but medical OPI doesn't allow the American Sign Language interpreter to translate for you hard-hearing or deaf patients.
You should know that interpretation is mandatory under some conditions regarding the laws in healthcare in 2020.
What Are the Benefits of Video Remote Interpreting for the Medical Field?
Perfect for Emergencies
Medical VRI is especially useful when healthcare staff need to reach an interpreter as soon as possible and can't wait for the interpreter to come on-site.
Medical VRI combines the benefits of face-to-face interpretation with the on-demand nature of Over-the-Phone Interpretation (OPI).
Avoid the Risk of Contamination
On-site interpreters can be contaminated in a particular situation such as a pandemic. With VRI patients can still benefit from interpretation.
Increase Patient Satisfaction
Patients are reassured to see the interpreter and more satisfied than by using an Over-the-Phone (OPI) solution.
What Are the Different Solutions for Medical Video Remote Interpreting (medical VRI)?
A Computer Software
You can use a computer software provided by a Language Service Provider (LSP) to use medical VRI. Although a computer is not practical to carry around
A Mobile Application
You can use a mobile application provided by a Language Service Provider (LSP) to use medical VRI. The mobile application brings more flexibility.
What Is Lingolet Solution for Medical VRI?
With Lingolet, you can reach medical interpreters from top LSPs in Video configuration thanks to our mobile application. This way, you are sure to benefit from a consistent service, a medical interpreter will always be available for you.