What Is Medical over the Phone Interpretation (OPI)?
The medical over the phone interpretation (OPI) translate the conversation verbally from one language to another via the phone, enabling the parties involved to understand each other.
They assist doctors nurses or other healthcare staff in understanding and conveying the messages of LEP, deaf and hard hearing populations. They make sure to preserve the meaning, tone, and context of the conversation.
Simultaneous and consecutive interpreting can be done with OPI.
What Are the Benefits of OPI for the Medical Field?
Perfect for Emergencies
Medical OPI is especially useful when healthcare staff need to reach an interpreter as soon as possible and can't wait for the interpreter to come on-site.
Avoid the Risk of Contamination
With OPI patients can still benefit from interpretation whereas on-site interpreters can be contaminated in a particular situation such as a pandemic.
OPI is the most economical interpreting solution, it costs less than VRI (Video Remote Interpreting) and in-person interpreting.
What Are the Different Solutions for Medical Over-the-Phone Interpretation?
A Phone Call
You can use a traditional telephonic line provided by a Language Service Provider (LSP) to benefit from OPI. Although this method doesn't ensure the reactivity and the availability of the interpreters.
A Mobile Application
You can use a mobile application provided by a Language Service Provider (LSP) to benefit from OPI. The mobile application brings more flexibility and comes with automated linking to an interpreter.
What Is Lingolet Solution for Medical OPI?
With Lingolet, you can reach medical interpreters from top LSPs in Audio configuration thanks to our mobile application or our connected devices. This way, you are sure to benefit from a consistent service, a medical certified interpreter will always be available for you.